Thursday, December 23, 2010

Ecommerce Web Design




Electronic commerce, or ecommerce, as it is more commonly known, is simply the buying and selling of goods over electronic systems, generally the internet. Various factors - including fears over security - meant that customers mistrusted this technology for some years, instead preferring to purchase their goods in person, or sometimes by mail order. But a few years ago the idea reached critical mass, and now online shopping comprises a significant proportion of all sales - particularly in certain areas. For this reason, it's enormously important for a business website to incorporate some element of ecommerce web design. London, as the capital of the UK, is a hugely popular destination for tourists and shoppers. Ecommerce has the potential to increase this popularity substantially, since it opens the capital's attractions to a wave of people who were previously prevented from shopping there only by their physical distance.

The internet has changed the shopping landscape for ever. For better or worse, certain shops are just no longer viable without online presence (and perhaps need only online presence, since customers have no need to shop physically, and the overheads for shops in busy locations are high). Book shopping is one such example, with giants such as Amazon threatening smaller retailers. Although much lamented, this trend is still a fact, and businesses must adapt or go under. If your business hasn't already got this online capability, then you should strongly consider some form of ecommerce web design. London, with high footfall and profile but also high overheads, is both uniquely privileged and uniquely vulnerable to the implications of online commerce; either way, you cannot afford to miss this string from your bow.

This is one area where you simply cannot afford to go it alone unless you know exactly what you are doing. Whilst the worst that you can do with a self-designed website is produce something second rate, with ecommerce the risks of getting it wrong spiral dramatically. If you're not familiar with security protocols and scripting requirements, you could find thousands of pounds of stock disappearing from your shelves, as dishonest or mistaken customers manage to order your products without paying for them. The best option is to find an experienced web design agency and ask to see a portfolio of sites they have already put together. That way, you'll be able to integrate your ecommerce needs with up-to-date graphic design - there's no point making sure your site holds its own in one area if another is letting you down badly.

A little shopping around should tell you all you need to know. When it comes to ecommerce web design, London has lots of individuals and agencies who are highly experienced in creating sites that are both graphically strong and secure against malicious or mistaken shoppers. Aside from the security aspect, you'll need to ensure that shopping online is as painless an experience as possible for the consumer. There are numerous ways of going about this, but again, a good designer will be able to put together what you need. Everyone has had experiences trying to buy something from a site and getting frustrated or even giving up because the checkout demanded unnecessary details or processes, or simply wasn't as intuitive to navigate as it might be. Those little details are the ones that are going to keep customers coming back again and again - so don't overlook them.

James Marshall wrote the Article 'Ecommerce web design London at its most accessible' and recommends you visit the Dhub website for more information.

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